SHIPPING FAQs
How does shipping beer through the mail work?
It's easy! You just need to be 19+ years of age or older, able to purchase alcohol, be an individual in Ontario and have valid photo ID as "Proof of Age".
Beer deliveries happen during business hours Mon-Fri. Please do not order beer to your home if you will not be home to receive it.
If you will not be home during the day, you could alternatively have your beer shipped to a friend or family members home, a neighbours home, or a workplace where someone who is 19+ will be able to receive it.
I've placed an order. When will it arrive?
Shipments will take roughly 3-5 business days from the date of shipment to arrive in major Ontario cities, and up to 5-7 business days for destinations outside of city areas.
Due to a high volume of orders, we recommend ordering early in the week for your order to arrive by the weekend.
You will get a tracking notification from us via email as soon as your order has been prepared to ship. This doesn't mean it's heading out the door that day/moment, but it does mean it's ready for pickup and will be in transit very soon.
What if I'm not home when my order arrives?
Our couriers will attempt delivery 1-2 times, and if nobody is home the package will be returned to the brewery.
Please monitor your tracking number for out for delivery notifications so you do not miss your package.
My package hasn't arrived, or there was an issue with delivery. What should I do?
Send us an email at store@sawdustcitybeer.com letting us know your issue and we'll be happy to help!
How is my age checked when the beer is delivered?
All orders containing intoxicating beverages, like beer, must have a signature and proof of age (19+ valid photo ID) before your package can be accepted. The name on the parcel must also match the person receiving the package.
Where can you ship beer?
We can only ship beer within the province of Ontario.
Can you ship to a PO BOX?
Unfortunately, not! Our courier does not deliver to postal boxes. If you've included a PO box in your address, please contact store@sawdustcitybeer.com with your home address.
How much does shipping cost?
We ship to most places in Ontario for $15!
Please note when shipping to some Northern Ontario locations, the delivery costs can increase quite dramatically. This means we may require additional shipping fees to process your order. We will contact you in the event that this applies to your shipment on how to proceed.